Help Center
Lemo IPTV FAQ — Your Questions Answered
Everything you need to know about Lemo IPTV before you subscribe.
Frequently asked questions
Is Lemo IPTV legal?
Lemo IPTV is a streaming service providing access to live TV channels and on-demand content. We operate as a reseller of IPTV services. For legal questions specific to your jurisdiction, consult a qualified legal professional.
Will Lemo IPTV buffer during live sports?
Our anti-freeze technology uses dual-path server redundancy across North America, Europe, and Asia. When one server reaches capacity, traffic shifts automatically within 2 seconds. This holds up during peak events like NFL Sunday, Premier League weekends, and UFC PPVs.
What devices does Lemo IPTV work on?
Amazon Firestick, Android TV/phone/tablet, iPhone, iPad, Samsung Smart TV, LG Smart TV, MAG/Enigma2 boxes, Windows PC, and Mac. See our setup guide for step-by-step instructions.
How fast is activation after payment?
Under 5 minutes. You'll receive your credentials by email immediately after purchase.
Is there a free trial?
Yes, a 24-hour free trial with no credit card required. Full access to all channels. Start your free trial →
What is the refund policy?
7-day money-back guarantee from date of purchase. Contact support to request a refund.
Can I use Lemo IPTV on multiple devices?
Yes, plans range from 1 to 5 simultaneous connections. Choose the plan that matches your household.
What internet speed do I need?
Minimum 15 Mbps for live TV in HD, 25 Mbps for 4K streaming. Test your speed before subscribing.
What channels are included?
24,000+ live channels across sports, entertainment, movies, international, kids, and news. See our channel list for details.
Do you offer VOD (movies and series)?
Yes, 100,000+ on-demand titles including the latest movies and complete TV series.
What payment methods do you accept?
Credit card, debit card, and cryptocurrency. Payment is processed securely via catchonstv.com.
How do I contact support?
24/7 via WhatsApp, email (help@catchontv1.email), or live chat on our website.
Is there an EPG (TV guide)?
Yes, a 7-day electronic program guide is included with all plans.
Can I get a dedicated IP or VPN recommendation?
A VPN is recommended for privacy. We suggest using a reputable VPN service alongside Lemo IPTV.
How often are channels and VOD updated?
Channels are updated weekly. New movies and series are added daily.
Can I record shows on Lemo IPTV?
Yes. Apps like TiviMate and IPTV Smarters Pro support recording (DVR) when paired with your Lemo IPTV account, letting you save live channels to your device's storage for later viewing. A 24-hour to 7-day catchup feature is also included on most channels, so you can replay recently aired programs without recording them yourself.
Is there a contract or commitment?
No. Lemo IPTV is a prepaid subscription with no contract and no auto-renewal lock-in. You choose a plan length (monthly, quarterly, or annual), and you simply renew manually when it expires if you want to keep watching. You can cancel anytime by letting your current period run out.
Can I cancel anytime and get a refund?
Yes. There are no cancellation fees, and the 7-day money-back guarantee covers you if the service is not working as expected. Contact support via WhatsApp, email, or live chat to request a refund within the first 7 days of your purchase.
Does Lemo IPTV stream in 4K?
Yes. Most channels stream in HD, and many premium sports, movies, and entertainment channels stream in full 4K UHD where the source provides it. 4K playback needs at least 25 Mbps of stable bandwidth and a device that supports 4K output, such as a recent Firestick 4K, Shield, or Smart TV. When a 4K feed is not available, the stream falls back to HD automatically.
Can I watch Lemo IPTV while traveling abroad?
Yes. Your subscription works from any country with a stable internet connection, using the same credentials you use at home. Many travelers add a reputable VPN for extra privacy on hotel and public networks. As long as your connection meets the speed requirements, the experience is identical to watching from your living room.